Privacy policy

Privacy Policy

David Mora makes this privacy policy available to you through the website https://insurancebrokerspain.com in order to inform you in detail about how we process your personal data and protect your privacy and the information you provide us with. If any changes are made to this policy in the future, we will notify you via the website or other means so that you are aware of the new privacy conditions that have been introduced. 

In compliance with Regulation (EU) 2016/679, General Data Protection Regulation, and Organic Law 3/2018, of December 5, on Personal Data Protection and Guarantee of Digital Rights, we inform you of the following:

Data Controller

Owner: David Mora -  

Registered office: Blv. Chajofe 3 - local 109 - Arona 38650

Telephone: 922751524 - Email: info@insurancebrokerspain.com

Website: https://insurancebrokerspain.com

Why do we process your personal data?

At David Mora, we collect and process your personal information in general to manage our relationship with you, the main purposes being as follows:

- Management and contracting of the products and services offered by our company

- Channeling requests for information, suggestions, and complaints that you may send us

- Keeping you informed about events, offers, products, and services that may be of interest to you through various communication channels, provided that you have given your consent.

- Management of the employment relationship, in the case of our employees.

- Management of the commercial relationship with our suppliers

- Management of personnel selection

- Ensuring the safety of people and facilities

How do we collect your information? 

We collect your personal information through various means, but you will always be informed at the time of collection through information clauses about the data controller, the purpose and legal basis of the processing, the recipients of the data, and the retention period of your information, as well as how you can exercise your data protection rights.

In general, the personal information we process is limited to identifying data (name and surname, date of birth, address, ID number, telephone number, and email address), contracted services, and payment and billing information. 

In cases of personnel management and selection, we collect academic and professional data in order to fulfill the obligations arising from the maintenance of the employment relationship or, where applicable, to become part of our staff. 

Through our website, we collect personal information related to your browsing through the use of cookies. For clear and precise information about the cookies we use, their purposes, and how you can configure or disable them, please see our Cookie Policy.

In addition, our facilities have a video surveillance system whose function is to ensure the safety of people and property, so your image may be recorded simply by accessing them. These images are kept for a maximum period of one month from the date of capture and would only be communicated to the State Security Forces and Corps if necessary.

User responsibility 

By providing us with your data through electronic channels, you guarantee that you are over 14 years of age and that the data provided to David Mora is true, accurate, complete, and up to date. To this end, the user confirms that they are responsible for the accuracy of the data provided and that they will keep this information up to date so that it reflects their actual situation, taking responsibility for any false or inaccurate data they may provide, as well as for any direct or indirect damages that may arise.

How long do we keep your information?

At David Mora, we only keep your information for the period of time necessary to fulfill the purpose for which it was collected, to comply with the legal obligations imposed on us, and to meet any possible liabilities that may arise from the fulfillment of the purpose for which the data was collected. 

If you wish to join our staff and apply for one of our jobs, the data you provide will be added to our job bank and will be kept for the duration of the selection process and for a maximum of 30 days or until you exercise your right of erasure.

In any case, and as a general rule, we will keep your personal information for as long as there is a contractual relationship between us or until you exercise your right to erasure and/or restriction of processing, in which case the information will be blocked and will not be used beyond its storage, for as long as it may be necessary for the exercise or defense of claims or if any type of liability arises that must be addressed.

Who do we share your data with?

In general, at David Mora we do not share your personal information, except for those transfers that we must make based on legal obligations imposed.

If necessary as a result of an incident recorded by our security cameras, your images may be communicated to the State Security Forces and Corps, in accordance with the provisions of the Law.

Likewise, your personal information will be made available to Public Administrations, Judges, and Courts for the purpose of addressing any possible liabilities arising from the processing.

International data transfers

There are no international transfers of your data to countries outside the European Economic Area (EEA).

What are your rights regarding the processing of your data and how can you exercise them?

Data protection regulations allow you to exercise your rights of access, rectification, erasure, and portability of data, as well as your right to object to and restrict the processing of your data, and not to be subject to decisions based solely on the automated processing of your data, where applicable. 

These rights are characterized by the following:

- Their exercise is free of charge, except in the case of manifestly unfounded or excessive requests (e.g., repetitive nature), in which case David Mora may charge a fee proportional to the administrative costs incurred or refuse to act

- You may exercise your rights directly or through your legal or voluntary representative.

- We must respond to your request within one month, although, taking into account the complexity and number of requests, the deadline may be extended by a further two months.

- We are obliged to inform you of the means by which you can exercise these rights, which must be accessible and cannot be denied on the sole grounds that you have chosen another means. If the request is submitted electronically, the information will be provided by electronic means where possible, unless you request otherwise.

- If David Mora does not comply with the request, he will inform you, within one month at the latest, of the reasons for his failure to act and the possibility of lodging a complaint with a Supervisory Authority.

In order to facilitate the exercise of your rights, we provide you with links to the application form for each of the rights:

Form for exercising the right of access

Form for exercising the right of rectification

Form for exercising the right to object

Form for exercising the right to erasure (“right to be forgotten”)

Form for exercising the right to restriction of processing

Form for exercising the right to data portability

Form for exercising the right not to be subject to automated individual decision-making

To exercise your rights, David Mora provides you with the following means:

1. By sending a signed written request to David Mora, Blv. Chajofe 3 - local 109 - Arona 38650 Ref. Exercise of LOPD Rights.

2. By sending a scanned and signed form to the email address Blv. Chajofe 3 - local 109 - Arona 38650, indicating in the subject line Exercise of LOPD Rights.

In both cases, you must prove your identity by attaching a photocopy or, where applicable, a scanned copy of your ID card or equivalent document so that we can verify that we only respond to the interested party or their legal representative, in which case you must provide proof of representation.

Likewise, and especially if you consider that you have not obtained full satisfaction in the exercise of your rights, we inform you that you may file a complaint with the national supervisory authority by contacting the Spanish Data Protection Agency, C/ Jorge Juan, 6 – 28001 Madrid.

How do we protect your information?

At David Mora, we are committed to protecting your personal information. 

We use reasonably reliable and effective physical, organizational, and technological measures, controls, and procedures designed to preserve the integrity and security of your data and guarantee your privacy. 

In addition, all staff with access to personal data have been trained and are aware of their obligations in relation to the processing of personal data.

All these security measures are reviewed periodically to ensure their adequacy and effectiveness.

However, absolute security cannot be guaranteed and no security system is impenetrable. Therefore, in the event that any information subject to processing and under our control is compromised as a result of a security breach, we will take appropriate measures to investigate the incident, notify the Supervisory Authority and, where appropriate, those users who may have been affected so that they can take appropriate measures. 

Cookie policy

At David Mora, we use cookies or other files with similar functionality (hereinafter, “cookies”) to find out how you use our services and to improve them. David Mora is responsible for cookies and for processing the data obtained through them, whether its own or from third parties, deciding on the purpose, content, and use of the information collected.

The purpose of this policy is to provide you with clear and detailed information about what a cookie is, what its purpose is, what types of cookies we use, and how to configure or disable them.

A cookie is a small text file that is stored in your browser when you visit our website and that stores information about your browsing activity. Some cookies are essential for the proper functioning of websites, such as technical cookies or user interface customization cookies, while others, such as analytics cookies or behavioral advertising cookies, require us to inform you and obtain your consent before we can use them. 

Below, and with the aim of enabling you to give your fully informed consent, we detail the information on what each type of cookie consists of and what its purpose is.

Technical cookies are those that allow the user to navigate through a website, platform, or application and use the different options or services that exist therein, including the management and operation of the website and enabling its functions and services, such as, for example, identifying the session, accessing restricted areas, remembering the items that make up an order, carrying out the purchase process for an order, managing payment, etc. The website cannot function properly without these cookies, so they are considered necessary and do not require consent.

Preference or personalization cookies allow the website to remember information that changes the way the page behaves or looks, so that the user accesses the service with certain characteristics that may differentiate their use of the website from that of other users, such as language, the number of results to be displayed when the user performs a search, or the region in which the user is located. If the user chooses these characteristics themselves, for example, by selecting the language flag, it is considered an expressly requested service as long as the cookies are used exclusively for the selected personalization purpose. As in the previous case, these cookies do not require your consent.

Analysis or measurement cookies are those that allow us to understand how visitors interact with web pages and thus perform statistical analysis of how users use the website services provided. The information collected is used to measure the activity of websites or applications in order to improve the products and services offered by the controller.

Marketing or behavioral advertising cookies store information on user behavior obtained through continuous observation of their browsing habits, allowing a specific profile to be developed to display relevant and attractive ads to the individual user, and therefore more valuable to third-party advertisers.

If you disable cookies, you will still be able to access the website, but your browsing experience may not be optimal and some of the services offered may not function properly.

If, in the future, David Mora uses types of cookies other than those covered in this Cookie Policy to provide new services or if it becomes necessary to adapt it to new legislative requirements, we will notify you.

You can allow, block, or delete cookies installed on your device through your internet browser's settings menu, which can be configured to block cookies or alert the user when a server wants to save them. The following links provide information on how to configure and/or disable cookies for each of the main browsers on the market so that the user can decide whether or not to accept the use of cookies.

- Microsoft Internet Explorer: Tools menu > Internet Options > Privacy > Settings.

- Firefox: Tools menu > Options > Privacy > Cookies. 

- Chrome: Options menu > Advanced options > Privacy.

- Safari: Preferences/Privacy menu.

- Safari for iOS (iPhone and iPad): Settings option > Safari

- Chrome for Android: Settings > Website settings > Cookies